Update SUPPORT.md

Added contact information and basic install steps.

.github/SUPPORT.md

@@ -1,6 +1,80 @@
 ## Getting Help With **pyShelf**
 
-If you have issues during initial setup please make sure you have a working Web Server (the pyShelf team recommends <img src=https://en.wikipedia.org/wiki/Nginx#/media/File:Nginx_logo.svg?sanitize=true width=75px height=25px alt=Nginx />)
+If you have issues during initial setup please make sure you have a working Web Server (the pyShelf team recommends [NGINX](https://nginx.com), and that you have correctly setup your webserver to forward cgi requests to [uWSGI](https://uwsgi-docs.readthedocs.io/en/latest/Download.html). Additionaly uWSGI must be setup to serve the application. A sample NGINX config (**pyshelf_nginx.conf**), and (**uwsgi.ini**) are included in the project root.
+
+### pyshelf_nginx.conf
+```
+# the upstream component nginx needs to connect to
+upstream django {
+    # server unix:///path/to/your/mysite/mysite.sock; # for a file socket
+    server 127.0.0.1:8001; # for a web port socket (we'll use this first)
+}
+```
+* Set the **server** port, this must match the socket decleration in your uwsgi config **uwsgi.ini** by default.
+```
+# configuration of the server
+server {
+    # the port your site will be served on
+    listen      8000;
+    # the domain name it will serve for
+    server_name 127.0.0.1; # substitute your machine's IP address or FQDN
+    charset     utf-8;
+
+    # max upload size
+    client_max_body_size 75M;   # adjust to taste
+```
+* Set **listen** to the port you want to serve the frontend on
+* Set **server_name** to the ip address, or FQDN of your server
+```
+    # Django media
+    location /media  {
+        alias /home/raelon/Projects/pyShelf/frontend/interface/media;  # your Django project's media files - amend as required
+    }
+
+    location /static {
+        alias /home/raelon/Projects/pyShelf/frontend/interface/static; # your Django project's static files - amend as required
+    }
+
+    location /books {
+        internal;
+        alias   /home/raelon/Projects/pyShelf/books;
+        # Absolute location of your ebook files
+    }
+
+    # Finally, send all non-media requests to the Django server.
+    location / {
+        uwsgi_pass  django;
+        include     /home/raelon/Projects/pyShelf/uwsgi_params; # the uwsgi_params file you installed
+    }
+}
+```
+* Adjust all the `alias /home/raelon/Project/pyShelf` entries to match your install directory ensure you **do not change** the `/frontend/interface/media` or `/frontend/interface/static` portions
+* Adjust `alias /home/raelon/Projects/pyShelf/books` to match the location of your books
+
+### uwsgi.ini
+```
+[uwsgi]
+# chdir = {Full path to pyShelf/frontend}
+chdir=/home/raelon/Projects/pyShelf/src
+module=frontend.wsgi
+master=True
+pidfile=/tmp/pyShelf.pid
+vacuum=True
+socket=127.0.0.1:8001
+```
+* Set `chdir=/home/raelon/Projects/pyshelf` leaving `/src` **intact** to match your install directory
+* Set `socket=127.0.0.1:8001` to match the entry as defined above in `upstream django{`
+
+Now you may restart your webserver to apply the changes, and then either run `uwsgi -i uwsgi.ini` fron the project root, or restart your uwsgi service.
+
+### Import your books
+* Run ./importBooks in your project root
+
+### Access pyShelf's frontend
+* Browse to `http://localhost:8000` _substitute ip:port as defined in your webserver_ and you should be greeted by the pyShelf frontend.
+
+### Still Stuck?
+Please contact us using any of the options below for support. Please be prepared with your nginx error logs.
 
 ### Via Email
 * Support Email: [support@pyshelf.com](mailto://support@pyshelf.com)